Gas safety and repairs feature in Ombudsman decisions

Issues ranging from gas safety, repairs and anti-social behaviour were among a batch of critical decisions against social landlords to be published by the Housing Ombudsman. The decisions are published by the Ombudsman service on their website, where they provide an ever-expanding... View Article

Complaints to Housing Ombudsman jump by over 20 per cent

Growing tenant dis-satisfaction with social landlords is revealed in the Housing Ombudsman’s latest Insight report covering April to June 2021, which revealed a 21 per cent increase in the volume of enquiries and complaints received compared to the previous quarter. The Housing Ombudsman’s report... View Article

Building confidence in IoT

Dane Ralston of iOpt explores how housing professionals can utilise the Internet of Things (IoT), and how to overcome the barriers to its adoption. When discussing the barriers to making the Internet of Things (IoT) a ‘business as usual’ tool... View Article

Enhancing intercom access

Melissa Lloyd-Williams of Intratone explores how access control technology can enhance building accessibility. Accessibility continues to be an important issue for housing professionals. Affordable housing and private property managers alike, help tenants – with a wide variety of needs and... View Article

Letter perfect

Richard Morris of UAP discusses the security and safety implications of letter plate specification. Much of our correspondence may be paperless these days, but homes still need a letterplate where letters, circulars and newspapers can be posted. Located prominently on... View Article

Intelligent temperature monitoring

Richard Braid of Cistermiser and Keraflo discusses the pivotal role that Intelligent Temperature Monitoring Units (TMUs) are now playing in the water management arena. Lockdowns across the UK have posed a demanding challenge for us all, but it is now... View Article

Paint – more than just aesthetics

Dawn Scott of Dulux Trade explains why painting and decorating is the ideal way to keep maintenance costs down while boosting the wellbeing of tenants. The effect that colour has on an individual’s mood has been recognised and well documented for... View Article

The future of living

HOMES UK is returning to the London Excel on 23-24th of November 2021, intended to provide a safe and timely opportunity for the housing sector to collaborate and plan for a post-Pandemic future. From discussing how to revive housebuilding to... View Article