Three members of a Market Harborough-based lettings team are celebrating passing their final exams to earn an important professional qualification from the Association of Residential Lettings Agents (ARLA).
Three staff from the Andrew Granger & Co lettings team have gained the ARLA Propertymark qualification. Andrew Peacock, senior lettings administrator and Roisin Foster and Conor Jackson who are both senior lettings negotiators all completed the 120 hours of study involved in four in-depth modules needed to be accredited as fully qualified members of ARLA.
The Level 3 Technical Award in Residential Property Management qualification gives letting agents a comprehensive understanding of the industry as a whole. Within the course there are four units: general law, health, safety and security in relation to residential letting and property management, legal aspects of letting and management, residential property letting practice and residential property management practice.
Five members of the lettings team now have the ARLA Propertymark qualification.
Jill Griffiths, Director of Residential Lettings at Andrew Granger & Co comments:
“We are extremely proud of Roisin, Andrew and Conor for achieving their ARLA qualification. It’s a demanding qualification requiring significant commitment and is well-deserved by all three. Investing in our staff is extremely important to us at Andrew Granger & Co as by developing our team, we also improve customer service and the overall standard of our lettings service.
“Achieving these qualifications sends a clear signal to landlords that we are the number one choice to manage their properties. Furthermore, tenants can rest assured that we are best placed to find them a new home and look after their interests during their tenancy.”
In order to pass the qualification, a mark of 70 per cent or higher had to be achieved, to prove a high level of understanding of the topics involved. The team worked above and beyond their daily duties to achieve their goal.
Roisin Foster comments,
“Working as a team has kept us motivated as we’ve supported each other through the process of passing all four modules. Conor, Andrew and I have worked very hard to complete the challenge of passing all four exams, and now that we’ve reached our goal, we feel a great sense of achievement and look forward to using our new expertise in our jobs.”
Andrew Granger & Co manage over 1500 rental properties in the Leicestershire and East Midlands area. The lettings department is consistently rated number one by Rightmove for the number of lettings agreed in the region.